Covid-19

Government guidance and update from 31/10/2020:

Medical and healthcare providers can remain open for Face to Face and Video consultations.  South West Podiatry clinics remain open to support you with Face to Face or Video consultations, for all foot & ankle concerns. 

Earlsfield and Maidenhead clinics remain open with appropriate PPE and social distancing measures.  Call 02071646607 to speak to our administrative team who are happy to discuss your treatment options.  To ensure the safety of our patients and clinical staff a link to a mandatory covid-19 screen and healthcare questionnaire will be sent via SMS and email at the time of booking this will be saved digitally to each client medical record. 

  • Earlsfield and Maidenhead clinics are open for Face to Face consultations.
  • Wimbledon clinic is closed for Face to Face consultations and open for online video.  Consider scheduling at our main Podiatry clinic in Earlsfield, SW184HR.  
  • Consider scheduling an online video consultation to reduce contact: BOOK ONLINE
  • Worried about leaving the house but have foot or ankle pain? Need to see and speak to a specialist?  Schedule a FREE 10 minute video catch-up with our specialist team: BOOK ONLINE

 

Staff wearing PPE

As a podiatric medical practice generally managing bacterial and viral infections on a daily basis, our cleaning and hygiene standards are in line with current guidelines. We want to tell you about some of the steps we have taken:

  • All staff are temperature checked at the start of their working day.

  • All clients will have their temperature checked prior to appointment.  Clients with a high temperature will be advised to return home and call 111.

  • EARLSFIELD: When you arrive at Earlsfield clinic, unit 12 Smiths Yard, SW184HR, please check in at reception.  We have an outside seating area and overflow reception for your comfort.  Your temperature will be checked and you will be reminded to wear a face covering.  Handwashing stations can be found throughout our purpose build Podiatry centre and increased cleaning measures in place. Please only arrive at your appointment time. 

  • MAIDENHEAD:  When you arrive at the Bridge Clinic in Maidenhead, please check in at reception.   Your temperature will be checked by the Bridge Clinic reception team and directed to sit in a designated reception area with appropriate social distancing measures.  Arrive only 5 minutes prior to your appointment to reduce contact and you will be reminded to wear a face covering throughout your visit. Handwashing stations can be found throughout the private hospital and increased cleaning measures are in place. Please only arrive at your appointment time. 

  • Clients are required to wear a face covering throughout contact with our clinics. 

  • Where possible, only one person at a time should attend their appointment.

  • Please arrive at the time of your appointment, or a few minutes prior.

  • Our Podiatry staff will be in appropriate PPE; hand wash stations, mask, apron and gloves.  Risk assessments influence the use of face shields within our clinics. 

  • We use antibacterial wipes before and after each consultation paying particular attention to the surfaces that customers and colleagues touch most regularly. We have also allowed additional time between client appointments.

  • We encourage clients to use Chlorhexadine Hibi Scrub handwashing or alcohol gel at any one of our handwashing stations before treatment and after.

  • Additional cleaning measures are in place.

  • We are also being extra cautious in terms of any colleague signs of illness, isolating where necessary and going over and above the advice from government and the WHO. We are checking the following NHS 111 Covid-19 online information page daily: https://111.nhs.uk/covid-19

  • Clients are encouraged to Stay At Home if they have signs or symptoms of Covid-19. We are actively screening clients prior to booking by our administrative team who will ask and record a series of questions within your medical notes.  Clients will also be screened at their appointment.

  • Finally, we’re in constant contact with all relevant authorities to make sure that we continue to do everything we can.

In return, we ask that you please do not attend your appointment if you feel unwell. As well as:

  • Keep your hands clean, wash regularly and thoroughly, for at least 20 seconds with soap and water.

  • Always carry tissues with you and use them to catch all coughs and sneezes and then bin the tissue – then wash your hands with soap and water or use a sanitiser.

  • Use the handwashing stations frequently whilst in our clinical environment.

  • Please allow us to take your temperature with a no-touch thermometer

  • You will not be invoiced for missed appointments if you feel unwell.

  • Please keep our distance and at least 1 meter away from our staff.  

If you need to cancel your appointment, please call 02071646607. During this period we will apply a reasonable cancellation policy and you will not be invoiced if you are unwell. Please try and give our organisation as much notice as possible if you wish to cancel your appointment.

 

South West Podiatry