What you need to know:
- It is your responsibility to inform BUPA and gain pre-authorisation prior to each consultation. South West Podiatry cannot speak to BUPA on your behalf. If you fail to gain pre-authorisation, you will be liable for any costs occurred at the company’s self-pay fee rate.
- If BUPA fail to cover your consultation fees, South West Podiatry will send you an invoice via email to be paid within 14 days.
- While South West Podiatry can accept self-referrals, your insurance provider may require a GP/Consultant referral prior to attending. You can contact BUPA by calling on 03456 090 111.
You can also speak to BUPA via live messaging by visiting www.bupa.co.uk - South West Podiatry will bill BUPA UK directly on your behalf and any excess on your policy will be paid to the clinic.
- South West Podiatry charge a £30 self-pay fee to each patient following each consultation to cover administrative costs including dressings or medications used within the consultation. BUPA do not have contractual obligations with the company, South West Podiatry and the company charge a self-pay fee of £30 to cover the shortfall in costs to provide a Podiatry service. The charge is not set by individual podiatrist and is external to contractual arrangements between BUPA and the podiatrist.
- BUPA have agreed fee assured consultation fees with individual podiatrist and not the company, South West Podiatry. In order to be reviewed within South West Podiatry, patients are made aware of the above additional company fees and liability within the terms and conditions of booking.
- South West Podiatry will bill your insurance company for each consultation on behalf of the podiatrist.
- If you have an excess payment, BUPA will contact you when this is due and the excess fee will need to be paid directly to South West Podiatry. Please wait for an invoice from South West Podiatry as BUPA advise us after advising you.
- Contact BUPA if you have any doubt regarding your policy coverage prior to attending via email accounts@swpodiatry.co.uk. South West Podiatry cannot speak to your insurance company on your behalf.
Things not covered
- Medical devices such as orthotics, splints and medications are not covered by BUPA.
- BUPA will fund for an MSK Analysis appointment. Patients will need to gain pre authorisation for an AA641 and AA365 procedure codes for this appointment. There are no additional fees for this service.
- BUPA will fund most of the Advanced MSK + 3D Gait Analysis appointment. This is a 2 hour biomechanical data collection appointment and patients will need to gain pre authorisation for an AA641 and AA365 procedure codes to proceed. Within this appointment we will take you through a 3D walking and/or running gait analysis data capture, visual gait analysis, pressure analysis, 3D foot scan (if orthoses are required) and collect data to inform your treatment plan. Within this appointment we also recommend an MSK lower limb strength and flexibility tests to inform the 3D gait analysis data. The MSK lower limb strength and flexibility tests are not covered by BUPA. This service and the compilation of reports costs £100 to proceed. Please inform your podiatrist if you do not wish to proceed with this service when scheduling an Advanced MSK + 3D Gait Analysis appointment.
- SWIFT verruca treatment is not covered by BUPA. This is a self-pay service.
- BUPA do not fund podiatrists to administer shockwave therapy. This is a self-pay service.
- BUPA do not fund podiatrists to use diagnostic ultrasound. This is a self-pay service.
- BUPA do not fund podiatrists to administer cortico-steroid injection therapy or OSTENIL. This is a self-pay service.
- BUPA do not pay for routine foot care or conservative management of foot conditions. This is a self-pay service and can be booked separately with any podiatrist within our service.
Obtaining an authorisation code from BUPA to fund your appointments:
- Prior to attending, ensure that you gain a pre-authorisation number for each appointment.
- Ensure that all of our registered podiatrists are named on your policy.
- Find out your policy excess.
- Please find below a list of BUPA recognised podiatrists and their individual provider numbers.
- Please find below a list of BUPA procedure codes to help you gain authorisation.
- Contact the admin team at South West Podiatry with your authorisation code and members number to book your procedure: info@swpodiatry.co.uk
BUPA provider numbers and procedure codes:
Provider numbers:
Alice Corbett: 85020430
Brunilda Agalliu: 85020422
Liam McManus: 85020384
Thomas Walton: 85020327
Procedure codes:
- Initial consultation: AA145
- Follow up consultation: AA641
- Musculoskeletal (MSK) Analysis: AA641 + AA365
- Advanced MSK Analysis + 3D Gait Analysis: AA641 + AA365. BUPA do not cover all of the services involved. Please see above.
- Nail Surgery: AA628. When attending for nail surgery please ensure that you also request at least 2 x AA641 (Follow-up) appointments to be authorised.
We are here to help you. Schedule a consultation online with your podiatrist, click here: BOOK ONLINE. Alternatively, speak to our friendly booking team between Monday-Thursday 9am – 5pm or Friday 9am-3:30pm, call 02071646607